Change & Cancellation Policy
All group flight bookings made with Plan It Rite are strictly non-refundable.
Name Changes & Substitutions
If a passenger can no longer travel, a name change/substitution is permitted up to 7 days prior to departure under the following conditions:
- Finding a Replacement: If Plan It Rite finds a replacement traveler to take over your space, or if you bring someone to replace you, a $175 name change fee will apply to the original customer.
- Fare Differences: If the current group fare at the time of the substitution is higher than the original fare booked, the new passenger must pay the higher price difference. The original customer is still responsible for the $175 name change fee.
Airline Cancellations
- In the event that a flight is officially canceled by the operating airline, passengers are eligible for a full refund of their ticket price, minus a $75 Plan It Rite administrative processing fee.
Seat Selection & Upgrades
Plan It Rite will always do our best to accommodate seating preferences, but specific seats are subject to availability.
Complimentary Seating
- If free seat selection is available on the flight, we will automatically assign you a Window or Aisle seat at no extra charge.
Guaranteed Seat Assignments & Upgrades
To 100% guarantee a specific seat type, the following per-passenger fees apply per way — each direction of a round trip — based on the flight type:
| Seat Type |
Transatlantic / Long-Haul Flights |
Short-Haul / Connecting Flights |
| Guaranteed Window or Aisle |
$25 per way |
$10 per way |
| Exit Row / Extra Legroom |
$130 per way (Subject to availability — fully refunded if the seat can't be confirmed) |
$35 per way (Subject to availability — fully refunded if the seat can't be confirmed) |
Travel Insurance
We strongly recommend protecting your trip with comprehensive travel insurance.
- Cost: $50 per person.
- Coverage: Protection against unexpected trip interruptions, medical emergencies, and travel delays.
- Requirement: To purchase insurance, the main passenger must provide a single, valid billing address for the policy.
To add travel insurance to your booking, please contact our team or mention it to your agent when booking.